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Recent damning reports detailed how workers were struggling to make ends meet or sleeping in their cars.
Recent damning reports detailed how workers were struggling to make ends meet or sleeping in their cars. Photograph: Benoit Tessier/Reuters
Recent damning reports detailed how workers were struggling to make ends meet or sleeping in their cars. Photograph: Benoit Tessier/Reuters

Disneyland hikes some wages to $15 an hour after outcry over worker poverty

This article is more than 5 years old

Some struggling workers will see a pay increase but unions condemn thousands left out of the deal

Seeking to mute bad publicity about workers sleeping in their cars and relying on union food banks, Walt Disney Co has agreed to increase its minimum pay rate for some workers from $11 per hour to $15.

Members of four unions representing ticket takers, ride operators, cleaners, store employees and truck and bus drivers at the southern California Disneyland resort complex in Anaheim – often nicknamed “the happiest place on earth” – approved the deal and agreed to call off a hunger strike and protest that they had planned on Friday.

Disney and local business leaders were quick to congratulate themselves on a “historic” and “unprecedented” deal, but members of the two largest unions at the resort, representing food service and hotel workers, were not included. Neither were several thousand non-union workers. Disneyland employs about 30,000 people, while the deal covers about 8,600 of them.

“We are the single largest union at Disneyland and we are not included in this contract,” Christopher Duarte, the president of Workers United Local 50, which represents food service workers, told the Guardian. “This is progress, but it can’t be the end result. It’s not the solution to our problems.”

The stage is now set for a brutal showdown over an initiative expected to be put before Anaheim voters in November to expand the $15-per-hour minimum wage to employees of any large company that has received city subsidies.

The ballot initiative, which targets a large local hotel developer as well as Disneyland, would mandate further wage increases of up to $18 per hour by 2022 – by which time a state-imposed minimum wage of $15 per hour is set to kick in. A consortium of local business interests has already sought to define the ballot initiative as a “job killer” that would deter investment and leave everyone poorer.

Champions of the initiative, meanwhile, say it is intolerable that the taxpayers should spend hundreds of millions of dollars in corporate subsidies only to have to spend millions more in public assistance to workers living on the fringes of poverty.

“If you’re going to take money from the city and tax dollars, you should offer good jobs,” Duarte said. “What today’s wage deal shows is that Disney can do better. They have the economic strength to take care of their ‘cast members’ and pay them more.”

Disney has been a fighting a losing battle for months to shake off accusations that it has been fattening its corporate bottom line at the expense of its workers. Its cause has not been helped by reports this week that the chief executive, Robert Iger, personally stands to make well north of $100m in stock and cash bonuses this year if Disney’s $71bn acquisition of 21st Century Fox’s entertainment divisions goes ahead.

Bob Iger with his wife in Sun Valley, Idaho. The CEO stands to make over $100m from the possible 21st Century Fox acquisition. Photograph: Drew Angerer/Getty Images

A union-sponsored study published in February found that real wages had fallen 15% since 2000. Almost three-quarters of resort workers said they could not cover basic living expenses and 11% had been homeless at some point over the previous two years.

Disney sought to depict the study as unscientific and inaccurate, but the unions used it as a significant bargaining chip in their contract negotiations. Newspapers around the world, meanwhile, relayed the story of a 61-year-old night janitor at the resort who died alone in her car and was not discovered until the stench of her decomposing body attracted attention almost three weeks later.

Bernie Sanders, the former Democratic presidential candidate, held a rally in Anaheim last month demanding economic justice. He also sponsored a letter signed by 22 other members of Congress urging Iger to pay his workers a living wage.

Less than a month later, Disneyland was offering the four unions in the negotiation a minimum wage increase from $11 to $13.25 backdated to the end of June, and an increase to $15 starting 1 January.

Josh D’Amaro, the head of the Disneyland resort, said in a statement the wage deal was an “investment in our cast” that would provide a pathway to better pay and career advancement in the future. But local political leaders as well as the unions have acknowledged a large and growing disparity between the cost of living in and around Anaheim and the wages on offer at the city’s largest employer.

A study published in 2017 by a consortium of county government and business leaders said that a worker earning just under $20 an hour would have to work 70 hours a week to afford a two-bedroom apartment. The thinktank that produced the union-sponsored study believes Disneyland workers would ideally need $23 an hour to make ends meet.

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